Developing a Strategy
There are many pieces to a media communications strategy and no two plans are alike. Though there can be a methodical process to building it, the end result should be unique to each project. A good starting point is to explore three fundamental and interdependent questions: what you want to say, how you want to say it, and to whom?
The first question we'll explore in more detail shortly. "How you want to say it" opens the door to a vast array of communication vehicles at your disposal. Besides the traditional academic paper, there are solicited or self-written articles for non-academic publications, summary brochures or booklets, press releases, media opportunity announcements, educational curriculum materials, books, direct mail, email, informational websites, blogs, and many, many more. And that's just in the print medium.
Then there are the visual arts: photographs, slide/"powerpoint" presentations, lectures/speaking engagements, videos/films - either for broadcast, online, or DVD/download distribution, PSAs (public service announcements), webcasts and podcasts, retail digital and outdoor signage and, again, many more. Combined with other high-tech distribution methodologies and outlets, there is a seemingly endless number of avenues to pursue.
But you can't have it all. Some of the determining factors in narrowing down the field to the most appropriate communication channels can be resources (the almighty dollar), time, and even the participants themselves. Is the project best served by having the project members before the camera, before live audiences? Can they be another Carl Sagan? Or should there be qualified stand-ins or representatives; or should the data simply speak for itself?
Tied in very closely with all of this is the question of to whom you want to say it. Basically, who it is you are trying to reach. In the business world, this is referred to as identifying your markets. A company considers the best way to reach its different market segments - and a scientific research group developing an outreach program would be doing the exact same thing. Do you wish to reach politicians and other policy- or decision-makers? Adults? Men or women? School kids? Younger children? National or international audiences, particularly ones with different or even opposing cultural perspectives? Even if your decision was to reach all of the above, careful consideration must be given as to how best to speak to each group.
Data Translation: What did he just say?
"In polar bear plasma samples no binding of [125I]-T4 to TTR was observed after incubation and PAGE separation. Incubation of the plasma samples with [14C]-4-OH-CB107, a compound with a higher binding affinity to TTR than the endogenous ligand T4 resulted in competitive binding as proven by the appearance of a radio labeled TTR peak in the gel. Plasma incubation with T4 up to 1 mM, a concentration that is not physiologically relevant anymore did not result in any visible competition." - excerpt from a study abstract.
What you want to say usually requires translation. The language of science can be precise and detailed. It can also be obscure and arcane to a non-scientific audience. A media communication strategy succeeds only when it is able to relay a message, a story, to a particular group of people on a level that can be easily understood and appreciated.
However, this does not mean that one must appeal to a lowest common denominator, to "dumb it down" as it were. An effective translation is, in a sense, not a vertical exercise but a horizontal one. You are sidestepping from one language to another. I never underestimate the capacity of any audience to grasp complex subjects. The difference is in the steps one takes to lead the audience to the conclusion you want them to comprehend.
There are exercises that I take a client through to distill the data down to an easily understood message. While which exercise I choose may depend on the nature of the project or the people I am working with, all have a common trait: they are simple but repetitive, running the data through a linguistic filter over and over again until you are left with just the valuable nuggets of information.
Often, the desired message is one that is relevant to the audience, impacting their lives and provoking some sort of response or action. In advertising, this is the "call to action" - what gets someone off of the couch to order the chrome-plated swizzle stick and deep fryer combo shown on TV. But it must never be deceptive or misleading (as can be the case in some advertising). This is critically important. The data depended on scientific accuracy and precision; a successful message depends on credibility and integrity.
It is important that any scientist or group of scientists, who wish to enlist the aid of a media communications specialist, have a good working relationship and a clear understanding with their media counterpart. Veteran nature film producer Chris Palmer described it in his book, Shooting in the Wild, when discussing ethical film making, "It's important to choose partners carefully. Before they begin, the parties need to agree on both the goals of the project and the most ethical way to accomplish them. If a film tells a scientist's story well, it's easier for that researcher to find funding for further study and to cultivate a scientifically literate public."
Three Message Goals
Often when the data has environmental or ecological significance, a good message can be derived by focusing on three sequential goals: issues, implications, and solutions.
The media communications expert works with the scientific team in translating the data and its results into clearly defined issues. What is at stake here? What does this mean to the audience we are addressing? One might think that it would be fairly obvious and easy to glean from the research, and most of the time it is. However, there are situations where the data is so observational, it takes time to define the conclusions that will resonate with a non-scientific audience.
Issues lead to implications. This is where the message, in essence, becomes personal. One of the best ways to get the attention of any group is to show how an issue will effect them personally. For the most part, mankind is a pretty self-centered species. And conservation or environmental issues can seem remote or obscure until the implications to our day-to-day lives 
can be shown. Research can often identify a cause and effect - that's the issue. But in that complex puzzle we call nature, one effect often cascades into another and another; and from there implications can be ascertained. Part of the success of Vice President Al Gore's slide show presentations and subsequent documentary, An Inconvenient Truth, was his ability to take the data and present it as issues and then implications, many of which jarred the viewer into realizing the seriousness of global warming.
Providing solutions is where the call to action comes into full force. Without solutions, the message then is driving the audience right into a brick wall: What are we to do? What should our political or business leaders be doing? How can I help? The solutions can be specific, directed towards individual or governmental action, or they may simply infer a direction for others to pursue. In any case, providing solutions is as equally important as presenting the problem.
In the opening passage to this article (Part 1), the importance of a message's issues, implications, and solutions was expressed, ". . . unsure of ourselves without a clear understanding of what is happening and what is at stake. But science can illuminate the future of this planet."
What is happening: issues. What is at stake: implications. Science can illuminate: solutions. Three fundamental components to an effective media communications strategy.
Part 3: Implementation and a new science paradigm
Mankind stands at the edge of a dark night. Faced with enormous environmental and ecological challenges, we hesitate to take a first step, unsure of ourselves without a clear understanding of what is happening and what is at stake. But science can illuminate the future of this planet.
We ask a lot of science. It has done everything from having given us better-tasting ice cream to the hydrogen bomb. It has answered fundamental questions about the existence of the universe and shown us how to hold up our pants with Velcro. And now we seek solutions to environmental problems - mostly of our own making - that threaten the survival of thousands of species, including us.
In a world where communication can be near instantaneous and pervasive, we look for guidance to make the right decisions that can insure a future for this planet. We are looking for subject matter experts who can speak to us - simply and effectively - and science has been doing its best.
But it is just the tip of the iceberg. Science is not doing enough.
In the years that I have spent as a nature filmmaker and media producer, I have come to find that there is an enormous amount of data being generated from countless research projects, expeditions, and studies that is not reaching the people. It's not reaching the policy- and decision-makers. It is not having the impact on the future of this planet as it should.
To a large extant, this is understandable. Scientists, researchers, and academics spend years developing the skills to study, hypothesize, and analyze. They are trained to make science but not necessarily to sell it. To effectively communicate in today's world requires scientists and researchers to consider an additional discipline to their work, one that understandably may not be a part of their background or comfort level: Media Communications.
Media Communications
The techniques of communicating effectively to a general or targeted audience by utilizing today's available technologies that best transmit a message, generate a response, and invoke action.
This is an exciting time for media communications. The ability to reach people through a variety of communication mediums or formats is literally exploding. But to do it successfully requires strategic planning. One must examine what it is being communicated and then match the appropriate audience with the right communication vehicles to maximize the power of the message. Media communications itself is part science, part art form. And it requires an experienced hand to formulate, execute, and manage an ongoing, dynamic plan.
To demand this expertise of the scientist or researcher is not fair. After all, there are people who devote entire careers to media communications. After having spent over a dozen years in television commercial production, I migrated into corporation communications and marketing. I had seen the power of the visual image in delivering a message and then spent a decade dealing with the full range of message delivery through print, word-of-mouth, visual and audio broadcast and, of course, the ubiquitous Internet.
With the issues facing the world today, the old formula of writing a paper for publication in a scientific or academic journal, followed by a press release from the supporting university or research organization, is becoming wholly inadequate. In fact, as important as it is to the scientists involved or however much it adds to the prestige of the supporting organization, it actually is doing a disservice - it is shortchanging the potential of that research to really make a difference. And that's what is at stake here: making a difference in the future of planet Earth.
Being Proactive
To say the Internet has become quite a game-changer for message delivery is indeed a gross understatement. From websites to videos to blogs, there is a mind-boggling amount of information awaiting the curious user at the end of a few keyboard clicks. And many academic and research organizations have done what they can to take advantage of this medium with informational websites and videos that document their research or illustrate the results. This is a good step forward, but its one weakness is that it is not necessarily a proactive step.
To consciously and deliberately bring information to a specific audience, one must be proactive and the Internet does not lend itself to a proactive approach. Fundamentally, it depends on the user to be seeking the information. The user either searches for the information via search engines like Google, Bing, Ask or others, or the information is compiled for them by complex search algorithms (like suggested YouTube videos or products on eBay).
Word of mouth plays a significant role in information delivery on the Internet. The "viral" effect that can bestow a YouTube video with millions of hits within a short period of time is definitely a plus. However, it is more in the hands of others and less of your own making.
Now, none of this is meant to imply that one should disregard the Internet. To the contrary, it is an absolutely vital component of a comprehensive media communications strategy. Its effectiveness can be enhanced by carefully selected keywords or a more traditional promotional approach through the use of banner ads - all designed to nudge the user in your direction.
However, overall, it is more of a "pull" rather than "push" delivery system, and a complete media communications battle plan must have proactive initiatives that bring the information to those who need it most. Someone who is interested in, say, ocean acidification can find a lot of information on the web, but how do we reach the person who, at this moment, is completely oblivious to the issue? How do we get this information in front of a politician or governmental regulatory body? Do we wait for them to ask or do we find ways to bring to their attention?
Part 2: Steps to building a media comm strategy
Which do you think is the more common behavior: To want to be the first one on the block to install fluorescent light bulbs or to want to avoid being the last one?I was reading an interesting article by Michael Grunwald in the April 13th issue of TIME about the current administration's use of scientific behavioral research in facilitating societal change - a key component of President Obama's campaign. As I read, it struck me as to how this approach could be used in the conservation movement (nature, ocean, sharks, etc). One paragraph in particular summed up what could be another strategic arrow in our quiver:
"Which message would persuade homeowners to save electricity: a call to their environmental conscience, or an appeal to their wallet? [Psychologist Robert] Cialdini tested those approaches in a San Diego experiment, and the answer was neither. What worked was an appeal to conformity. Residents used less power when they were told their neighbors were using less power. We're a herdlike species, more likely to be obese if our peers are."
So, the rational arguments failed and what worked was the need to conform, to belong to a majority. Now can this be applied to many of the environmental and ecological causes we are so passionate about? Definitely yes - with a measure of subtlety, but yes.
Take shark conservation for instance. We would still want to cite all the facts and figures regarding declining populations of sharks, the cruelty of shark finning, and even the potential harm of mercury poisoning from shark meat. But we also need to add one more important element: that it's a growing movement. Although shark conservation springs from a strong negative base, we must accentuate the positives by mentioning organizations, governments, restaurants, and celebrities that support the cause, listing statistics that show growth in the movement, and anything else that subtly says to the individual: you will not be alone if you join us.
Sometimes this is what weakens the effectiveness of some of the more strident conservation groups. Despite the validity of their positions, they often are marginalized and perceived as a fringe group. And this impacts their broad acceptance by the general public.
Does this mean we soft soap the issues, that we water down the harsh realities? Absolutely not! Does this mean we profess a level of support that does not exist? Again, no! What it does say is that we need to find a balance between using empirical facts and understanding the behavioral response of those whose support we seek. Part of the public relations strategy of any successful movement is in making the participants feel that they are not alone in their support, that they are part of a greater whole for the common good. It's a subtle psychological nudge, but a very powerful one.
Read the entire article in Time.
Developing a Strategy
There are exercises that I take a client through to distill the data down to an easily understood message. While which exercise I choose may depend on the nature of the project or the people I am working with, all have a common trait: they are simple but repetitive, running the data through a linguistic filter over and over again until you are left with just the valuable nuggets of information.
can be shown. Research can often identify a cause and effect - that's the issue. But in that complex puzzle we call nature, one effect often cascades into another and another; and from there implications can be ascertained. Part of the success of Vice President Al Gore's slide show presentations and subsequent documentary, An Inconvenient Truth, was his ability to take the data and present it as issues and then implications, many of which jarred the viewer into realizing the seriousness of global warming.
